- Implement an internal investigation policy.
- Recognize and process all allegations, complaints and charges.
- Plan the internal investigation.
- Conduct an immediate investigation.
- Conduct an objective investigation.
- Collect all relevant documents, electronic information and physical evidence.
- Prepare for all interviews.
- Use sound strategies and tactics during interviews.
- Seek expert or forensic advice when necessary.
- Analyze all collected evidence.
- Reach a sound finding based on an objective analysis of the evidence.
- Prepare a written report.
- Follow-up with the individuals involved in the investigation (e.g., accuser, target).
Sources: Michael L. Buckner, Athletics Investigation Handbook; Dori Meinert, "How to Conduct a Workplace Investigation", SHRM (December 1, 2014).